A breach of your booking system doesn't just cost data — it costs bookings

Why hospitality is a recurring target

Hospitality businesses process high volumes of card transactions and hold guest data across multiple systems — PMS, OTA integrations, loyalty platforms, POS — often with limited central IT oversight. Attackers know this creates a large attack surface, and that a breach during peak season carries maximum leverage. POS malware that skims card data can run silently for months before detection.

Guest data also carries significant GDPR obligations. If you hold email addresses, payment card references, or special category data (such as accessibility requirements or dietary needs linked to identifiable individuals), you are required to protect it appropriately. Cyber Essentials provides a practical, government-backed baseline and is increasingly required by cyber insurers.

What we do for hospitality and leisure operators

• Cyber Essentials certification — demonstrates PCI DSS alignment and supports cyber insurance requirements for hospitality businesses
• POS and payment system security review — identify exposure in card payment infrastructure before attackers do, including network segmentation and access controls
• Booking platform and PMS access controls — MFA, access logging, and admin controls across your property management system and OTA channel integrations
• Email authentication (SPF, DKIM, DMARC) — prevent attackers spoofing your domain in fake booking confirmations or fraudulent supplier communications
• Staff phishing awareness — practical training for front-of-house and reservations teams facing targeted attacks, not a generic corporate module
• Incident response planning — clear steps if booking systems or payment data are compromised during peak trading, when the cost of downtime is highest

Start with your domain

Check your domain's email security in under 30 seconds. Our free passive scan reads your public DNS records — no sign-up, no scanning your network.

UK-registered cybersecurity specialists  ·  No vendor affiliation  ·  Priced for independent and group operators